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Credit and Debt Management Services Ltd offer businesses the necessary Credit Management resources ensuring that adequate attention is given to the Credit control aspect of their operations.

We are specialists that look to provide a holistic credit management solution to clients – realizing that debt collection is just a part of the total credit management picture and that in order for us to more effectively improve client’s debt collections; we also have to look at the whole picture and offer solutions that often go beyond debt collection alone.

Our people are committed to a customer-centric approach to credit management, focusing on empathy, negotiation and problem-solving to reach agreements with customers on repaying debts. Through high-quality customer service, debtors remain satisfied and loyal customers.

Extensive experience in credit management enables us to create best practices through shared knowledge, thereby continuously improving our services and developing new features that benefit our clients. We apply business intelligence to the collection processes through scoring and profiling.



Our 4 key services are;

1. Credit Management Training & Consultancy,

2. Credit Management Outsourcing/ Debt collection

3. Credit Management HR Outsourcing/Recruitment

4. Credit Reference Bureau Agency (Metropol CRB)

Read More....
CDMS Ltd is an appointed Metropol CRB Agent, offering all services offered by the Bureau. Services provided include CRB Clearance Certificate and Credit report

Credit Reference Bureau is a central platform that keeps credit data shared by credit providers. The data is accessed in form of a Credit Report. Lenders share both negative and positive data.

Accessing your credit Report or CRB Clearance certificate is a phone away. All you need is to follow the following simple step.

  • Dial *433# using your safaricom Line
  • Enter your National ID no. (Used when registering for Mpesa Services)
  • Enter Agent No.002784
  • Confirm your details by selecting (Confirm) number
  • Pay to complete your registration by going to Mpesa Playbill no.220388 and enter your ID number as the account number.
  • If successfli, you will receive an SMS confirming your registration together with your Crystobol PIN and a Link to download your Report
  • Log on to www.metropol.co.ke/crystobol/ enter your phone number and the reference number received.

  • Upcoming Events

    Title Period
    Effective Credit & Debt Management Masterclass 21ST - 23RD MAR 2018 Book
    Effective Accounting Strategies 22ND - 23RD MAR 2018 Book
    Maximising Sales & Collection Master Class 16TH - 18TH MAY 2018 Book
    Customer Service and support skills Training 24TH - 25TH MAY 2018 Book
    Finance for Non-Finance Manager 20TH -22ND JUNE 2018 Book
    Enterprise Risk and Fraud Management Seminar 25TH -27TH JULY Book
    Advanced High Performance Debt Collection course 20TH-21ST SEPTEMBER Book
    Effective Credit & Debt Recovery 25TH -27TH SEPTEMBER Book
    Customer Service and support skills Training 27TH - 28TH SEPT 2018 Book
    Finance for Non-Finance Manager 17TH-19TH OCTOBER 2018 Book
    Credit Management and Debt collection boot Camp 20TH-23RD NOVEMBER Book
    Click For More Details



    UNDERSTANDING THE CREDIT REFERENCE BUREAU

    UNDERSTANDING THE CREDIT REFERENCE BUREAU

    The mention of the word CRB sends a cold chill down your spinal code when you remember a friend’s experience of getting a clearance certificate so as to procure an emergency credit facility.  The look of panic on his/

    FINANCIAL FREEDOM

    This being a new month when people are loaded with money, I thought it is a good opportunity to write about credit and financial freedom. I have asked some of my friends what financial freedom means to them. I always get lots of answers. Some say it is when they can earn money without having to w

    TIPS FOR A DEBT FREE LIFE

    To stay out of danger, effective financial management is important. However, not everyone knows how to handle their money properly; I have friends who tell me that they cannot explain what they did with their money. So, as an average person with no knowledge of financial management, how are you s

    STEPS OF CARRYING OUT CREDIT ANALYSIS

    Credit analysis is conducted on a credit applicant to establish the ability of the customer to honor their obligation when it falls due. The credit worthiness of the customer can be established by analyzing the financials, credit history and by obtaining the credit report of a customer from a

    COST OF CREDIT TO AN ORGANIZATION/BUSINESS

    COST OF CREDIT TO AN ORGANIZATION/BUSINESS

    Do you know that by extending goods and services to clients on credit can cause your organization dearly if not properly managed? Credit can kill or make your company and it is there