Upcoming Events

Title Start Date End Date Venue Details
Effective Credit & Debt Management Masterclass 2018-03-21 2018-03-23 Nairobi The training is designed to help the participants acquire skills and knowledge on effective credit management processes that will enable the business achieves cash flow independence. Effective credit management requires proactive measures to prevent bad debts and this training will address policy issues that must be in place before extending credit to customers Book Now
Effective Accounting Strategies 2018-03-22 2018-03-23 Nairobi The content is designed to help accountants enhance their working skills and knowledge and also gain other soft skills that lack in most accountants, make them better team members in the organisation and also become effective time managers. Book Now
Maximising Sales & Collection Master Class 2018-05-16 2018-05-18 Nairobi In any organization, Sales & Collections plays an important role in the success of the business across multiple industries. Sales equate to revenue and revenue covers expenses. The ability of a business to cover its expenses creates stable operations and the opportunity for growth. The pressure of achieving Sales & Collections targets can develop poor habits and flawed techniques by first, the Sales team to achieve the numbers, regardless of whether the clients will pay or Collections department will timely collect and recover the outstanding balances in full, Secondly, Collections department in a view of achieving their targets, can also develop poor habits that may damage the relationship with the customers (Debtors) leading to unsuccessful Collections. As a result achieving Sales & Collections targets comes with a huge risk and costs of a Bad debt portfolio. Book Now
Customer Service and support skills Training 2018-05-24 2018-05-25 Nairobi Customer service skills increases customer loyalty and in return grows the business, the training is designed to enhance skills and knowledge, ideal for offering a customer experience that lasts for a lifetime. Book Now
Finance for Non-Finance Manager 2018-06-20 2018-06-22 Nairobi & Naivasha Financial management skill is essential for both finance and non-finance employees. The training is designed to endow participants with financial interpretation skills for decision making and an understanding of the operations of a business. Book Now
Enterprise Risk and Fraud Management Seminar 2018-07-25 2018-07-27 NAIROBI The training is designed to provide delegates with fundamental concepts necessary to understand types of business risks, practical and systematic approaches to help an organisation identify, measure, evaluate and control risks will be addressed. Delegates will learn how to monitor risk and fraud at an enterprise-wide level and application techniques necessary for implementing the process in the organisation. Book Now
Advanced High Performance Debt Collection course 2018-09-20 2018-09-21 NAIROBI SAFARI CLUB Latest debt collection techniques and trends in debt collection are a must for every member of accounts receivable department regardless of how experienced they are in their job. This two days course focuses on hard to collect debts and issues surrounding potential bad debts signals and situations. Company success depends on how quickly sales are converted into cash and management of customers with a habit of delaying payments intentionally. Participants will have an opportunity to share experiences on how other companies are successfully increasing their collection success and lowering their debtor’s days. CONTENT • Understanding the role of receivables in total business process • Creating new plans to maximize collection success • Innovative collection timing strategies to get paid first • Proactive and practical debt collection strategies and techniques • Collection planning and debtor prioritization to drive collections • Red flags and danger signs that point to default in a customer • Negotiation and conflict resolution techniques in debt recovery • Legal perspective in debt collection Book Now
Effective Credit & Debt Recovery 2018-09-25 2018-09-27 NAIROBI Debt recovery is an integral part of every business that is offering services and goods on credit terms, not all customers will honor their obligation on time, thus a need to conduct debt recovery. The training is designed with practical skills on various ways of recovering from hardcore customers, engagement and management of third-party debt collectors. Book Now
Customer Service and support skills Training 2018-09-27 2018-09-28 Nairobi Customer service skills increases customer loyalty and in return grows the business, the training is designed to enhance skills and knowledge, ideal for offering a customer experience that lasts for a lifetime. Book Now
Finance for Non-Finance Manager 2018-10-17 2018-10-19 Nairobi & Naivasha Financial management skill is essential for both finance and non-finance employees. The training is designed to endow participants with financial interpretation skills for decision making and an understanding of the operations of a business. Book Now
Credit Management and Debt collection boot Camp 2018-11-20 2018-11-23 NAIVASHA The boot camp for all credit professionals will focus on practical and emerging trends in the market affecting credit business. Credit professionals from all industries will team together to discuss best ways to co-operate for the purpose of benchmarking and for referencing purpose. The benefits of credit information sharing will be emphasized and practical benefits will be elaborated during the training. Book Now
WELCOME ALL