Credit and Debt Management Services Ltd was established in 2010 to offer businesses the necessary Credit Management resources ensuring that adequate attention is given to the Credit control aspect of their operations. We are specialists that look to provide a holistic credit management solution to clients – realizing that debt collection is just a part of the total credit management picture and that in order for us to more effectively improve client’s debt collections; we also have to look at the whole picture and offer solutions that often go beyond debt collection alone. Our people are committed to a customer-centric approach to credit management, focusing on empathy, negotiation and problem-solving to reach agreements with customers on repaying debts. Through high-quality customer service, debtors remain satisfied and loyal customers. Extensive experience in credit management enables us to create best practices through shared knowledge, thereby continuously improving our services and developing new features that benefit our clients. We apply business intelligence to the collection processes through scoring and profiling.
Our key services are;1. Credit Management Training & Consultancy
2. Credit Management Outsourcing/ Debt collection
3. Credit Management HR Outsourcing/Recruitment
4. Credit Reference Bureau Agency (Metropol CRB)
5. CDMS Capital.
6. Tumaini Institute of Management Services(TIMS)