The credit masterclass has been designed to equip delegates with skills and knowledge on all stages of credit process. Analysing of borrowers, credit decision making, portfolio monitoring and early warnings of deteriorating credit quality. Best practices will be shared with delegates by industry gurus.

Course Content

• Introduction to credit management
• Credit risk assessment
• Financial statement analysis for risk assessment
• Collection management
• Collateral management
• Portfolio monitoring
• Handling difficult debtors
• Emotional intelligence and negotiation skills in collection.

Target Audience

• credit controllers
• credit officers
• loan officers
• debt collection officers
• sales
• receivable accountants
• Business owners